Guest videos: filming clips in the album
Updated on 9 November 2026
In short
Guests film clips of up to 30 seconds, with sound, directly in the album page, if the album's plan or option includes video. Clips follow the same reveal rule as photos, loop on the photo wall and go into the “Photos and videos” ZIP. A video from the camera roll cannot be imported: every clip is filmed in the album.
Filming a clip
When video is allowed, the album camera shows a “Photo | Video” switch. The browser also asks for microphone access: clips keep their sound. If the microphone is refused, the camera goes back to photos.
- hold the shutter button to film while your finger stays on it;
- tap to start filming, tap again to stop;
- filming stops by itself at 30 seconds;
- a counter shows the videos left: 10 per phone, within the album's limit.
A preview plays the clip back before sending, with an optional caption. “Retake” costs nothing.
Sending and network
A clip is sent like a photo: straight away when there is a network, later otherwise. A long clip is sent in parts; if the connection drops, sending resumes at the missing part, even after the page is reloaded.
On iPhone, keep the page open until sending is finished: in the background, it pauses.
Who sees clips, and when
A clip follows the photo rule: others see it at the reveal, or as soon as it arrives in Live mode. Before that, no one else receives the clip or its preview image. The author finds it in the album after its conversion on our servers, usually a few seconds later. The clip plays in the viewer, with sound.
For the organiser
The “Guest videos” setting, in the guest settings, is on by default as soon as the plan or option includes video. The organiser can switch it off.
- Disposable camera: never any video;
- children present: video switched off automatically;
- checking: a clip waits for a moderator, like a photo;
- reports and removal: a reported clip is hidden from guests; the organiser, a moderator or its author can remove it.
The details: Moderation and reports.
On the photo wall
On the wall, a clip plays on a loop and without sound, for its length within a short limit, then the wall moves on. With the sound off, playback starts by itself on TVs and projectors. There is no wall when children are present.
Downloading clips
As soon as a clip is visible, the download offers two ZIP files:
- Photos: photos, guestbook and captions, without clips, so lighter;
- Photos and videos: the same content, plus the clips.
Each ZIP has its own limit: 2 times per 24 hours and per phone. Download rights are those of photos: Download and keep.
Plans and prices
Video is counted in clips per album: Video S, 50 clips, CHF 5.– · Video M, 200 clips, CHF 9.– · Video L, 600 clips, CHF 15.–.
- the Small group and Party plans add it as an option;
- the Big party plan includes tier M and moves to tier L for CHF 6.–;
- the Pro plan includes it, the Business plan is quoted on request;
- the Free plan has no video.
A higher tier costs the difference, from the album's plan page. Payment is made online, once, by card, Apple Pay or Google Pay, via myPOS. The full price list: Plans and prices. See also guest video.
Privacy
Each clip is converted on our servers in Switzerland, with no subcontractor: the metadata, including the GPS location, is removed, then the received file is deleted. No transcription, no analysis of voices or faces, no artificial intelligence. Clips are deleted with the album.
A clip records image and voice: only film people who agree (album rules). The details: privacy policy.
Frequently asked questions
Can guests send a video from their camera roll?
No. Clips are filmed in the album page, up to 30 seconds. A video recorded earlier cannot be imported.
Can guests film without sound?
No. A clip always keeps its sound; without microphone access, the camera stays on photos. On the wall, clips play without sound.
What happens when all the clips have been filmed?
The camera says so, and the guest carries on with photos. The organiser can move to a higher tier, if there is one left, by paying the difference.